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E8i Console

Bluetooth
NoblePro Support

How to update the Bluetooth module firmware

When do I need to update my firmware? All treadmills/screens purchased after 26th December 2021 have the new modules. Please update them at first use.  Following the purchase of new bluetooth modules (HRM V2 or FTMS V3) for treadmills purchased pre 26th December 2021. Please create a support ticket to

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E8i Console
NoblePro Support

Internet speed test

This guide will walk you through how to perform a WiFi speed test if the apps on your NoblePro E8i screen seem to be slow to respond/crash when connected to the internet. A speed test is helpful to do once you have already tried the following: Forget your WiFi network

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E8 Series
NoblePro Support

Replacing Screen

This guide will walk you through how swap over your screen.  If you need further assistance or details on the process, please refer to the relevant user manual. What will I need: Replacement screen Star screwdriver 5mm allen key Replacing the screen Step 1: Remove the 2 screws that fasten

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E8i Console
SvB

WiFi Authentication Issues

This article will help you troubleshoot issues with connecting your NoblePro E8i to the WiFi. What are the possible causes? If you are getting the following errors after entering your password, the system cannot get an IP address from the access point to which you are trying to connect. Notification

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E8i Console
NoblePro Support

How to change Widgets on Sidekick

What are Widgets? Widgets are different data points you can view whilst you run e.g. Time, Distance. Everyone is different in how they want to view their workout, that’s why we give you the choice! How to change your Widgets On the Sidekick app you can view a total of 5

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E8i Console
NoblePro Support

Incline Override on Sidekick

NoblePro treadmills have been carefully designed to have 2% incline on “level 0”. However, if you purchase our Zero Shoes you would need to set the incline on your NoblePro Sidekick app to “real zero”. Using incline override Open the Sidekick app on the Noble Pro E8i home screen. Open

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Bluetooth
SvB

How to update your HR module firmware

We know how difficult it can be to keep up with the latest software and hardware developments, which is why we created the NoblePro HR Bluetooth Modules. This module connect your heart rate chest strap directly to your treadmill. This means any firmware updates, and new Bluetooth features we publish

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Changelog: E8i Sidekick

Release 22.6.15 (2022-06-07) – This release fixes a bug where the run screen would show an incorrect value for the current incline of the treadmill. Release 22.6.12 (2022-05-30) – This release adds incline override settings for those users who have ZeroShoes. Release 22.6.10 (2022-05-17) – Fixes a bug where some

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Bluetooth
NoblePro Support

Connecting your HR monitor

Here we are going to provide some insight on how you can purchase and connect the right chest heart rate monitor (HRM) to use alongside your E8.0 or E8i treadmill that will enhance your workout experience! If you have selected a correct and compatible device, your treadmill will connect automatically

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Bluetooth
NoblePro Support

Connecting your Bluetooth headphones

Here we are going to provide some insight on how you can purchase and connect the right wireless bluetooth headphones to use alongside your E8i treadmill to enhance your workout experience! If you have selected a correct and compatible pair, your treadmill will connect automatically and will remember the headphones

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Contact NoblePro Support

Need help? Starting your support request online and we’ll connect you to the Support Team.