How to update the Bluetooth module firmware

All treadmills/screens purchased after 26th December 2021 have the new modules. Please update them at first use.
Following the purchase of new bluetooth modules (HRM V2 or FTMS V3) for treadmills purchased pre 26th December 2021. Please create a support ticket to enquire about purchasing the new modules.

To get started, Download the NoblePro Firmware update app from the Play Store or App Store

Open the NoblePro Firmware Update app
Go onto the second tab “Connect to your treadmill” and connect to HR-XXXX (e.g HR-9865). This will show a tick next to it if connected.
Go onto the first tab “Flash new firmware” and select ‘noblepro-hrm-v2.ufw’
Select Flash new firmware
Ensure this goes to 100% and says ‘successful’ Repeat if this does not say successful.
Go onto “Connect to your treadmill” and select ‘NoblePro-Connect’. This will show a tick next to it if connected.
Go onto the first tab “Flash new firmware” and select ‘noblepro-connect-v3.ufw’
Select Flash new firmware
Ensure this goes to 100% and says ‘successful’ Repeat if this does not say successful.
Reboot your treadmill and phone/device using the NoblePro Firmware update app
Please then try to connect to Kinni by scanning for your treadmill.

Please refer to video below if you are unsure, or please submit a support ticket and we will be more than happy to assist you.

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Need help? Start your support request online and we’ll connect you to the Support Team.