When do I need to update my firmware?
- All treadmills/screens purchased after 26th December 2021 have the new modules. Please update them at first use.
- Following the purchase of new bluetooth modules (HRM V2 or FTMS V3) for treadmills purchased pre 26th December 2021. Please create a support ticket to enquire about purchasing the new modules.
How to update the firmware
To get started, Download the NoblePro Firmware update app from the Play Store or App Store
- Open the NoblePro Firmware Update app
- Go onto the second tab “Connect to your treadmill” and connect to HR-XXXX (e.g HR-9865). This will show a tick next to it if connected.
- Go onto the first tab “Flash new firmware” and select ‘noblepro-hrm-v2.ufw’
- Select Flash new firmware
- Ensure this goes to 100% and says ‘successful’ Repeat if this does not say successful.
- Go onto “Connect to your treadmill” and select ‘NoblePro-Connect’. This will show a tick next to it if connected.
- Go onto the first tab “Flash new firmware” and select ‘noblepro-connect-v3.ufw’
- Select Flash new firmware
- Ensure this goes to 100% and says ‘successful’ Repeat if this does not say successful.
- Reboot your treadmill and phone/device using the NoblePro Firmware update app
- Please then try to connect to Kinni by scanning for your treadmill.
It is important that you flash both chips and then reboot all devices/treadmill or the update will not work.
Please refer to video below if you are unsure, or please submit a support ticket and we will be more than happy to assist you.