How to provide Anydesk unattended remote access • NoblePro

How to provide Anydesk unattended remote access

Introduction

This page contains the instructions on how to provide unattended remote access to your NoblePro Elite E8i treadmill via Anydesk. With unattended remote access, support has the ability to set up a remote control session on your treadmill without needing someone in front of the treadmill to accept the connection.

Note: Please ensure your treadmill software is up to date before starting this process. To find your software version and current version follow the guide here.

Instructions

1. Go to Setting>AnyDesk

2. In Anydesk open Settings>Security and apply the setting as per below:

Overview video

 

3. Enter an access password
4. Locate the AnyDesk address at the top of the home screen.

5. Submit a technical ticket (link) with the:
– Anydesk address
– Unattended password

Ensure that the treadmill is connected to a strong and stable internet connection and remains on. Once the team have received the details we will notify you a timeslot when the treadmill will be accessed remotely.

Warning: The treadmill might reboot and start up without any warning during the remote access support timeslot. Please ensure the treadmill a safe distance is kept during this time that the necessary precautions have been taken to avoid damage and injury.

More detail – official Anydesk site

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