Delivery Options

We offer free delivery to most areas in the UK with a few exceptions which require surcharges. Delivery options that are available to you will be automatically shown during the checkout process.

Free Deliveries [Standard]

  • We deliver all products to mainland UK addresses.
  • Delivery will be arranged within 2 days of the order being placed.
  • The equipment ordered will usually be delivered within 5-7 working days if the item ordered is in stock.
  • Delivery is two man to the ground floor room of your choice which is clear of restrictions.
  • Free delivery is also available to one floor upstairs or downstairs which is clear of any restrictions.
  • This service is not covered for offshore locations.

Offshore Deliveries [Standard]

  • Standard off-shore delivery services are available to postcodes in GY, HS, IM, JE, TR21-25 and ZE.
  • The delivery is a kerb-side delivery only.
  • The equipment ordered will usually be delivered within 7-14 working days if the item ordered is in stock.
  • If available you will be offered the correct delivery option automatically during the checkout process.

Optional Delivery Extras

Saturday Deliveries

  • We offer Saturday deliveries for selected areas at an additional cost.
  • If available it will be offered automatically during the checkout process.
  • We strive to deliver on the first Saturday after you place your order. This may not always possible with your order being delivered on a subsequent Saturday.

Assembly Service

  • You can choose to have your treadmill assembled once delivered by our professional partners.
  • These services will be arranged on a weekday of your choice.
  • Assembly can be scheduled from 1 day after delivery has arrived.
  • Does not include moving the equipment for delivery location.
  • Product assembly is available Monday to Friday.
  • This service will incur a fee dependent on the type of product purchased.
  • If available you will be offered the delivery option automatically during the checkout process.

Disposal Service

  • You can choose to have your old treadmill removed during the delivery of your new one.
  • The old treadmill needs to be disassembled for removal.
  • This service will incur a fee dependent on the type of product purchased.
  • If available you will be offered the delivery option automatically during the checkout process.

Product packaging

All unassembled products come in flat packed boxes. Two people are required to handle and assemble the equipment. To see the dimensions and weight of the boxes please refer to the product page. Use the guide supplied to assemble the items and please contact us if you have any questions regarding assembly of your goods.

Delivery Process

Delivery Tracking: Delivery will be arranged within 2 days of the order being placed. A text message will be sent to confirm delivery information the day before.

Failed Delivery: You need to ensure they are available in the timeslot arranged. If not available within that timeslot a failed delivery charge of £30 will be processed and redelivery will be arranged.

Reschedule Delivery: If you need to reschedule delivery please ensure you contact us within 24hrs of the delivery confirmation to reschedule to ensure no charges will be acquired.

Damaged goods or boxes: When the delivery arrives please check the boxes and if they or the goods are clearly damaged you are able to refuse the delivery. Contact Us to arrange for the replacement of the goods.

Check breakage/faulty goods: Ensure you have checked all the packaged items and if any are damaged or broken you need to contact us within 48hrs to return or replace the damaged goods.