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Troubleshooting

E8i Console
NoblePro Support

Internet speed test

This guide will walk you through how to perform a WiFi speed test if the apps on your NoblePro E8i screen seem to be slow to respond/crash when connected to the internet. A speed test is helpful to do once you have already tried the following: Forget your WiFi network

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E8i Console
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WiFi Authentication Issues

This article will help you troubleshoot issues with connecting your NoblePro E8i to the WiFi. What are the possible causes? If you are getting the following errors after entering your password, the system cannot get an IP address from the access point to which you are trying to connect. Notification

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E8 Series
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Testing the speaker volume

This page explains how to measure the NoblePro Elite E8 Series speaker output levels. We know this is important to many people so we wanted to provide a way to check the volume levels. What tools to use To measure the sound you will need to use a decibel meter.

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E8i Console
SvB

How to reset Elite E8i software

This page explains how to reinstall the latest software on the NoblePro Elite E8i. This might be needed if the system encountered a problem when installing software, or needs to be reset. The most common cause of errors when updating is a weak or unstable internet connection, so please ensure

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How to calibrate speed and incline

This page contains instructions on how to calibrate the speed and incline of the Elite E8i. Note: This feature is only available for software versions 1.3.5 or newer. To check your version click here. What will I need? To ensure accurate calibration of the speed you will need a measuring

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Blank treadmill screen

This page will help you troubleshoot if your NoblePro treadmill screen is blank and not turning on. Check the cable connections The most common cause of the screen not turning on is related to the cables not being connected securely. Check that all the connectors in the upright post and

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Contact NoblePro Support

Need help? Starting your support request online and we’ll connect you to the Support Team.