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E8i Console
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WiFi Authentication Issues

This article will help you troubleshoot issues with connecting your NoblePro E8i to the WiFi. What are the possible causes? If you are getting the following errors after entering your password, the system cannot get an IP address from the access point to which you are trying to connect. Notification

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E8i Console
NoblePro Support

Incline Override on Sidekick

NoblePro treadmills have been carefully designed to have 2% incline on “level 0”. However, if you purchase our Zero Shoes you would need to set the incline on your NoblePro Sidekick app to “real zero”. Using incline override Open the Sidekick app on the Noble Pro E8i home screen. Open

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How to find my version of the Sidekick app

This page explains how to identify the NoblePro app version. How to find the software version You can check the version easily by doing the following: Open the Sidekick (NoblePro) app from the dashboard. Open the Settings tab. Scroll to the bottom. Above the NoblePro logo, you will see the

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E8i Console
NoblePro Team

Netflix audio is out of sync

When you are using the Netflix app on your E8i treadmill, sometimes the audio can be out of sync.  Fortunately, this is not an issue with your treadmill.  Unfortunately, it is an issue with the Netflix app. This can be tested through the other apps that are already loaded onto the treadmill. Please

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E8i Console
SvB

How to reset Elite E8i software

This page explains how to reinstall the latest software on the NoblePro Elite E8i. This might be needed if the system encountered a problem when installing software, or needs to be reset. The most common cause of errors when updating is a weak or unstable internet connection, so please ensure

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How to calibrate speed and incline

This page contains instructions on how to calibrate the speed and incline of the Elite E8i. Note: This feature is only available for software versions 1.3.5 or newer. To check your version click here. What will I need? To ensure accurate calibration of the speed you will need a measuring

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Contact NoblePro Support

Need help? Starting your support request online and we’ll connect you to the Support Team.