How to update your FTMS Firmware

Bluetooth, FTMS

by SvB

10 March 2022: Firmware update v1.2.0 Please read this release announcement, because it is a little more complicated to flash.

We know how difficult it can be to keep up with the latest software and hardware developments, which is why we created the NoblePro FTMS Bluetooth Modules: the chipset that ships with our Elite treadmills (E8i and E8.0). And, since release v2 (mid-2020) and v3 (early-2021), you are able to update your treadmill’s chipset via Bluetooth!

This means any firmware updates, and new Bluetooth features we publish do not require any new hardware!

All you need is a quick update via the NoblePro Firmware update app:

To check which version of the NoblePro FTMS Bluetooth Module is included in before ordering, please check the connectivity of the product specifications.

How do I know what chipset version I have? There are two ways of checking.

Use the NoblePro Go app, and scan your treadmill. The version number on the scan screen is your chipset version!
Open up your screen carefully, and look at the colours of the chips themselves.
→ The v2 chip is red, and the v3 chip is black.

Looking to upgrade your chipset? If you are looking to upgrade to a later version of the NoblePro FTMS Bluetooth Module, please get in touch with us by creating a support ticket from your user profile on this website.

Troubleshooting

no file key error
Use the no-key file to update the firmware

Unknown Device
If the NoblePro Go app finds an Unknown device, please make sure to reboot your iOS device after flashing the firmware. This is a known issue with the iOS operating system, and unfortunately not something we can fix from our side.

Can’t find the treadmill
The treadmill is likely connected to another app. Disconnect all apps from the device before updating.

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Last update: November 16, 2021

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